Get in touch
If you need help setting up an account or making a phone call, or would like to leave feedback on the site or service, please don't hesitate to let us know.Contact us
If you have a technical issue, for example you can not place calls or you need help setting up your incoming number/VoIP device, then please click on the following link to set up an email to the technical department Email us
Configure 3CX Softphone
3CX Softphone is a SIP-based softphone that lets you make and receive calls on your PC. This guide describes how to configure your 3CX Softphone installation to work with your Localphone account.
You can find your SIP registration details under the Internet Phone section of your Localphone Dashboard.
Add a New SIP Account
If 'Accounts' does not appear when you first open application click 'Set accounts' top right.
Enter Your Localphone Account Details
To find your Account Details navigate to Localphone.com and Log into your Account then navigate to Internet Phone please note your SIP Login and Password are NOT the same as your Localphone Account Username and Password:
Test Your Configuration
Press OK and close the SIP Accounts window
Following the steps above, you should now be able to connect to Localphone and make and receive calls. For further information about configuring 3CX Softphone, or for help with troubleshooting, please see: