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If you need help setting up an account or making a phone call, or would like to leave feedback on the site or service, please don't hesitate to let us know.

Contact us

If you have a technical issue, for example you can not place calls or you need help setting up your incoming number/VoIP device, then please click on the following link to set up an email to the technical department Email us

Dial Online Support

Frequently Asked Questions

  • How does Dial Online work?

    Our Dial Online service lets you initiate a call between two phones using our website. You’ll just need to select the phone you want to call from then enter the number you’d like to call. When you click “Make the call” we’ll dial both parties and connect the calls together at our low rates.

    Submit a ticket

  • How much does it cost to make a Dial Online call?

    You’ll pay our low rates for both parts of the call. For example, if you’re calling from India to the UK you’ll pay our India rate plus our UK rate. We’ll confirm the costs with you before connecting the call.

    Submit a ticket

  • Who can use Dial Online?

    Our Dial Online service is available to you no matter which country you live in. If you want to make a call from India we recommend you use Dial Online or Internet Phone since we don’t have any local access numbers in India.

    Submit a ticket

Other Queries

For all other other queries please contact our Support Team.