Recommend a friend FAQs

How do I make sure that I get my free credit?
Make sure that you friend signs up through your referral link. Or they can enter the email address you use with Localphone when they sign up. When you share with friends by using any of the tools on our website we’ll include your referral link.
Where can I see how much free call credit I have earned?
When you’re logged in you’ll be able to see a running total of the amount of recommend a friend credit you’ve earned. You’ll see this in the top right under your balance. If you want to see a more detailed breakdown go to “History” and select “Account Funds”.
What happens to the free call credit that I've earned?
We’ll add the call credit that you earn to your balance so that you can spend it on calls or texts with Localphone. If you can see an amount that you’ve earned in the top right this credit will already have been automatically added to your balance for you to spend. You don’t need to do anything to claim it.
Do I have to use the referral link when I sign up friends?
No, you can ask them to enter your email address instead. Make sure it’s the same email address that you use with your Localphone account. If your friend has already clicked through from a referral link they won’t be asked to enter your email.

The small print

  • Credit on a recommended account may not be purchased with any existing Localphone user’s payment details.
  • Creating a new account and recommending yourself is liable to result in free credit being withdrawn.
  • In the event that we suspect fraudulent activity on your account or any attempt to fraudulently obtain call credit we may close down your account and take appropriate legal action.
  • Free credit can’t be applied retrospectively – your friend must ensure they use your referral link or enter your email address correctly at the time of registration.
  • There is no cash equivalent to bonus credit.
  • We reserve the right to withdraw this offer at any time or to remove any unused credit.
  • When you import contacts we will only email them with your consent and at your request. We will not use these email addresses for any other marketing purposes, nor sell them on to any third party.
  • If you wish to use paid advertising (eg. Google AdWords) with your referral link you may not use it as a landing page directly or via a redirect, and must instead create a page on your own site to encourage visitors to use your referral link. You may not bid on keywords containing our brand terms (eg. “localphone”, “”, etc.) and may not include them in your ad text/graphics.